Voice Tech As The "Post-Crisis Standard"

And Not Just For Ordering Pizza

Periodic reminder that This Week In Voice VIP annual subscriptions (including both free and paid content, along with paid archives) are available at no cost to educators and students. Email and reach out as interested.

It’s helpful to have new articles every so often that summarize and synthesize the voice/AI landscape, with as fast as everything is moving.

Such articles are useful to include when giving talks, speaking to investors, or providing necessary context.

A recent such article comes from Shafin Tejani, CEO of Victory Square Technologies (and contributor to Entrepreneur) who recently published Why Voice Tech Will Be The Post-Crisis Standard - and Not Just for Ordering Pizza.

I’m not sure if I’ve ever ordered pizza via voice assistant. I probably should.

But this article contains a litany of useful links weaved in to an overall narrative that conversational AI will dominate, whenever we begin to emerge from the pandemic.

Worth a read, and a bookmark to save for later.

Register for Project Voice: Coast to Coast, our upcoming 34-city US roadshow presented by Cerence.

Each date is an in-person small gathering featuring a short briefing presented by This Week In Voice VIP’s Bradley Metrock alongside high-level networking.

Get out of the house for an hour, get up to speed on voice tech and conversational AI, and meet a new person or two. Masks required if indoors.

Miami, FL - November 16

Tampa, FL - November 17

Orlando, FL - November 18

Jacksonville, FL - November 19


Nashville, TN - December 14

Memphis, TN - December 15

New Orleans, LA - December 16

Dallas, TX - December 17

Houston, TX - December 18


San Jose, CA - January 11

San Francisco, CA - January 12

Los Angeles, CA - January 13

Phoenix, AZ - January 14


Portland, OR - January 25

Seattle, WA - January 26

Spokane, WA - January 27

Boise, ID - January 28


Salt Lake City, UT - February 8

Denver, CO - February 9

Cheyenne, WY - February 10

Omaha, NE - February 11


Boston, MA - February 22

New York City, NY - February 23

Newark, NJ - February 24

Philadelphia, PA - February 25

Washington, DC - February 26


Minneapolis, MN - March 8

Milwaukee, WI - March 9

Chicago, IL - March 10

St. Louis, MO - March 11


Detroit, MI - March 29

Columbus, OH - March 30

Cleveland, OH - March 31

Cincinnati, OH - April 1

The Voice of Money examines the rapidly growing intersection of voice, AI, and modern banking and finance.

The Voice of Customer Service is a special two-day event all about how conversational AI is being deployed within modern customer service operations, including contact centers around the world.

Project Voice is the #1 event for voice and AI in America, fully curated and moderated by Bradley Metrock of This Week In Voice VIP.

Make it your first in-person conference of 2021. Register here.