Transactions With Voice Assistants On Smart Home Devices To Hit $164B By 2025
New report from Juniper Research arrives with eye-popping stats
This Week In Voice VIP is preparing a special two-part dispatch on Wednesday and Thursday featuring original research on voice search + commerce on Amazon Alexa, Google Assistant, and Samsung Bixby. This will be for paid subscribers only. (Subscribe here.)
Next week, we’ll feature interviews with attendees of Project Voice: Coast to Coast (presented by Cerence) as our US roadshow kicks off in Miami on Monday. I’ll be presenting a short voice/AI briefing in 34 cities across the country leading up to Project Voice 2021. These letters will be available to all subscribers.
A new report from Juniper Research is out (with a free version and a full, paid version) called Smart Home Payments: Segment Analysis, Use Cases & Market Forecasts 2020-2025.
Surprise! It says more voice purchasing is on the way in the coming years!
As always, it’s helpful to have reports like this with numbers that can be cited in presentations, media interviews, talks, investor pitches, and more, and there’s some good ones here:
Voice assistant-facilitated purchasing, through smart devices, is expected to increase 630% over the next five years.
This involves voice purchasing going from a 2020 level of $22 billion to exceed $164 billion in 2025.
Roughly 20% of this ongoing voice purchasing will eventually be routed through smart televisions with voice assistants integrated into them.
The report pours cold water on the future of ‘smart’ voice-first payments made through appliances, stating these will comprise less than 1%.
There will be a massive installed base of 2.7 billion payment-enabled smart home devices by 2025.
The full report looks rock solid. More quality research and analysis coming into this emergent space.
Register for Project Voice: Coast to Coast, our upcoming 34-city US roadshow presented by Cerence.
Each date is an in-person small gathering featuring a short briefing presented by This Week In Voice VIP’s Bradley Metrock, alongside high-level networking.
Get out of the house for an hour, get up to speed on voice tech and conversational AI, and meet a new person or two. Masks required if indoors.
Jacksonville, FL - November 19
-------
-------
San Francisco, CA - January 12
-------
-------
Salt Lake City, UT - February 8
-------
New York City, NY - February 23
Philadelphia, PA - February 25
-------
-------
The Voice of Money examines the rapidly growing intersection of voice, AI, and modern banking and finance.
The Voice of Customer Service is a special two-day event all about how conversational AI is being deployed within modern customer service operations, including contact centers around the world.
Project Voice is the #1 event for voice and AI in America, fully curated and moderated by Bradley Metrock of This Week In Voice VIP.
Make it your first in-person conference of 2021. Register here.