The Voice of Money

Checking in on conversational AI's increasing role in banking & finance

The urgency to integrate voice technology and conversational AI into banking and finance was significant well before the pandemic arrived.

Amidst COVID? That urgency has grown even more.

This Tuesday, we’ll check in with a number of leading companies involved in various ways with banking and finance, as part of an all-virtual version of The Voice of Money, an event which typically takes place in the financial district of New York City.

Participating companies include Deloitte, Best Innovation Group, Aiqudo, Charles Schwab, Omilia, Interactions, Nuance, DefinedCrowd, and the Open Voice Network.

I’ll moderate the conference, which will run around 3 hours. Registrants not only receive access to the conference, but also audio and video files afterward to enjoy what they missed on demand, at their convenience.

Oh, and typically, the conference costs money to attend. This year, it’s free!

You can register here. We’d love for you to join us.

We’ll have some takeaways from The Voice of Money for paid subscribers later this week.




Leading up to Project Voice 2021, the #1 event for voice tech and AI in America, Project Voice: Coast to Coast is bringing an in-person voice/AI briefing to small groups in 35 cities across the United States. Presented by Cerence.

If you want to get out of the house, we’d love to have you join us. Masks and social distancing will be enforced, and outdoor venues will be utilized as available.

San Jose, CA - January 11

San Francisco, CA - January 12

Los Angeles, CA - January 13

Phoenix, AZ - January 14

Miami, FL - January 18

Tampa, FL - January 19

Orlando, FL - January 20

Jacksonville, FL - January 21

Portland, OR - January 25

Seattle, WA - January 26

Spokane, WA - January 27

Boise, ID - January 28

Salt Lake City, UT - February 8

Denver, CO - February 9

Cheyenne, WY - February 10

Omaha, NE - February 11

Boston, MA - February 22

New York City, NY - February 23

Newark, NJ - February 24

Philadelphia, PA - February 25

Washington, DC - February 26

Minneapolis, MN - March 8

Milwaukee, WI - March 9

Chicago, IL - March 10

St. Louis, MO - March 11

Nashville, TN - March 12

Memphis, TN - March 15

Jackson, MS - March 16

New Orleans, LA - March 17

Dallas, TX - March 18

Houston, TX - March 19

Detroit, MI - March 29

Columbus, OH - March 30

Cleveland, OH - March 31

Cincinnati, OH - April 1

Project Voice 2021 - Chattanooga, TN - April 12-14



The Voice of Gaming examines the interesting and growing intersection between voice tech, conversational AI, and gaming in all sorts of forms, from board games to video games and more.


The Voice of Customer Service is a special two-day event all about how conversational AI is being deployed within modern customer service operations, including contact centers around the world.


If you think you’ll be ready to attend your first conference by April, you can register for Project Voice 2021 here. Attendance will be limited for the #1 event for voice and AI in America.